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Where are returns sent?

address for your order depends on the location from which your package was originally sent. Please refer to the following details for specific return addresses:

  • US and Mexico Fulfillment Centers: Packages sent from these fulfillment centers should be returned to our facility in Charlotte, North Carolina, at the address below: 11201 Ed Brown Rd, Charlotte, North Carolina, 28273, USA.

  • Latvian Fulfillment Center: Packages originating from our Latvian facility should be automatically returned to the address in Latvia: Lidostas parks, Marupes novads, Latvia LV-2167.

  • Spanish Fulfillment Center: For packages fulfilled by our Spanish facility, the return address is: Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain.

  • Australia: Orders fulfilled by our partner facilities in Australia should be returned to the following addresses based on the type of order:

    • Apparel Orders: 40 Tanimbla Street, Kedron, Queensland 4031, Australia.
    • Non-Apparel Orders: 338 Albert St, Brunswick VIC 3056, Australia.
  • Japan: Orders fulfilled by our partner facility in Japan should be returned to: 817-3 Komiyaji, Shinwamachi, Amakusa City, Kumamoto Prefecture, 8630101, Japan.

Once your return package reaches our designated facility, we will promptly notify you via email. The subsequent steps will be determined based on the reason for the return. For additional information, please review our comprehensive return policy.

At HostRooster, we aim to provide seamless and efficient returns, and we are committed to assisting you throughout the process. If you have any further inquiries or require assistance, please do not hesitate to contact our dedicated support team. Your satisfaction is our priority.

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